What does LiquistoAxcess sell?
- On LiquistoAxcess, we offer a wide variety of industrial goods at reduced prices. This includes electronics & SMDs, connectors, displays, optoelectronics, passive components, power, semiconductors, sensors, switches & relays, hydraulics & pneumatics, industrial automation equipment, and intralogistics components. All products on LiquistoAxcess are new, good-as-new and unused excess inventory from leading manufacturers in Germany and the EU.
What are some of the brands that LiquistoAxcess has to offer?
- LiquistoAxcess offers products from many well-known industrial brands, including Lenze, Siemens, ProMinent, FESTO, SEW, Schneider Electric, SKF, Eaton, Phoenix Contact, STEYR, Emerson, PEPPERL + FUCHS, Turck, HYDAC, SICK, Texas Instruments, Analog Devices, onsemi, Molex, Atmel, Microchip, Renesas, STMicroelectronics, Vishay, TDK, Infineon, XILINX and NXP Semiconductors.
Why are the prices on LiquistoAxcess lower than retail?
- On LiquistoAxcess, we resell excess inventory from leading industrial manufacturers. This allows us to offer products at significantly reduced prices compared to regular retail channels. Since our primary goal is to make access to excess inventory easy and affordable, our listed prices are significantly reduced compared to regular prices, often by 40% or more.
What condition are the products sold on LiquistoAxcess in?
- All products offered on LiquistoAxcess are new, good-as-new, or unused excess inventory.
- Most products come with their original manufacturer packaging, either sealed or open.
- Products without their original manufacturer packaging are indicated as such on the respective product page.
Does LiquistoAxcess offer a warranty on their products?
- Yes, we offer a 12-month warranty or 30-day durability guarantee on all our products.
- The specific warranty offered (12-month or 30-day) is specified in the item description.
- This warranty covers functional defects during the warranty period.
What is the process for making a warranty claim?
- To make a warranty claim, you must notify us in writing without delay. The notification must be received within the 30-day durability guarantee period or the 12-month warranty period.
- If a claim is valid, we will, at our discretion, either repair the defect or provide replacement goods.
What if a repair or replacement is not possible under the warranty?
- If a repair or replacement is unsuccessful within a reasonable timeframe, the buyer may return the goods after consulting us and will be refunded the purchase price. Goods returned without prior consultation will not be accepted.
What is not covered under the LiquistoAxcess warranty?
- The warranty does not cover damage due to failure to follow operating instructions, modifications to the product, use of non-compliant consumables, improper use, wear and tear, or external influences. Damage during transit is also not covered.
- We are also not liable for special, incidental or consequential damages including loss of profits, recall costs, or installation costs. All warranty claims cannot exceed the purchase price.
Does LiquistoAxcess offer returns or cancellations?
- A right of cancellation only exists for consumers. Since LiquistoAxcess targets commercial customers, there is generally no right of cancellation for a purchase.
What are the shipping options and costs?
- We offer free shipping within Germany (maximum weight restrictions apply).
- Both standard and express shipping are available for selection during checkout. If express shipping is not shown at checkout for your destination, you can contact us to get a quote.
- Click on the cart icon to obtain an estimate of the shipping cost for items in your cart before checkout.
What is the lead time (from payment to order dispatch) for purchases?
- Most products ship within 24 hours after payment.
- All products ship within 3 days after payment.
- Pick-ups are available on request.
What are the typical delivery times for orders?
Delivery times vary depending on the destination and the shipping option selected.
Delivery times for standard shipping:
- Germany: 2-3 business days
- Europe: 4-7 business days
- Outside of Europe: 6-10 business days
Delivery times for express shipping:
- Germany: 1-2 business days
- Europe: 1-3 business days
- Outside of Europe: 3-5 business days
Can I purchase a product offline?
- Yes, simply request an offline quotation for a specific product by clicking on the “Request Quotation" button on the respective product page. We will then send you a formal quote for your purchase order and pro forma invoice for payment.
- The contact us form here can also be used to request a quotation for multiple products.
Does LiquistoAxcess offer discounts for bulk purchases?
- Yes, we offer volume discounts. Customers interested in purchasing multiple units can request a quotation by filling out the form provided on the respective product page.
- The form can be accessed by clicking on the “Request Quotation” button beneath the price on the product page.