Politique de remboursement

If goods are expressly offered and sold by Liquisto Technologies GmbH with a durability guarantee or manufacturer's warranty (e.g. in the item description on the sales platforms of Liquisto Technologies GmbH or by separate written agreement), the following conditions shall apply:

1. The durability guarantee begins with the transfer of the goods to the buyer, it is limited to 30 days. Complaints must be made to Liquisto Technologies GmbH in writing without delay. After expiration of the 30-day period, the assertion of durability guarantee claims is excluded. The receipt of the written notification by Liquisto Technologies GmbH shall be decisive for compliance with the time limit.

2. The manufacturer's warranty begins with the delivery of the goods to the buyer and is limited to the period of time that Liquisto Technologies GmbH has specified in the article description / the offer of goods on our Internet pages. The manufacturer's warranty is also limited to the restrictions provided by the manufacturer. Complaints must be made to Liquisto Technologies GmbH in writing without delay. After expiration of the deadline, the assertion of manufacturer's warranty claims is excluded. The receipt of the written notification by Liquisto Technologies GmbH shall be decisive for compliance with the time limit.

3. In the event of a warranty claim, we shall, at our discretion either repair the defect or deliver replacement goods. Replaced parts shall become our property. If repair or replacement does not succeed within a reasonable period of time, the buyer may return the goods at his own expense after consultation with Liquisto Technologies GmbH. He will be refunded the purchase price as well as the incurred shipping costs. Goods returned without consultation with Liquisto Technologies GmbH will not be accepted. Further claims under this warranty are excluded.

4. No warranty shall be assumed if the durability has been impaired by failure to follow the manufacturer's operating or maintenance instructions, if modifications have been made to the products or parts have been replaced, if consumables have been used that do not comply with the original specifications, or if the durability has been impaired by otherwise improper use, wear and tear, or by external influences. Likewise, damage that has occurred in transit is not covered by this guarantee nor the manufacturer's warranty.

A right of cancellation exists only for consumers. Please note that this offer is directed exclusively to commercial customers. Consequently, there is no right of cancellation for a purchase. Commercial customers are natural or legal persons or partnerships who are acting in a commercial capacity when concluding a legal transaction. Further details, including the formation of the contract, can be found in our terms and conditions.